kesawanbola Casino & Sportsbook Data Care

This page describes what we collect when you use kesawanbola and how we keep that data protected. We at kesawanbola take your privacy seriously — your email, account details, and payment history are stored securely, and we never sell or share your information without your consent or legal obligation.

Our platform serves users across Indonesia where applicable law permits. Whether you access kesawanbola through Android, iOS, or desktop, your personal data is governed by the same principles: transparency about what we collect, clear use of that data, and your right to request access or deletion at any time.

What we collect and how we use it

We collect information you provide directly — your name, date of birth, phone number, and email when you create a kesawanbola account. We also collect your payment details when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. This information is used to process deposits and withdrawals, verify your identity for account security, and send you account notifications.

Our platform also collects usage data automatically: your device type, browser, IP address, and the pages or games you visit. We use this to detect fraud, improve performance, and understand which sports (Liga 1, Champions League, Piala AFF) or games (Aviator, Sweet Bonanza, Gates of Olympus) are most popular among our users. We do not use cookies to track you across other websites.

Third-party processors

Our payment partners (mobile banking, local payment, online payment, and the banks listed above) process your financial data according to their own privacy policies. Our hosting servers may sit outside Indonesia, but our processing rules remain constant. We contract with these processors to keep your data confidential and never rent or sell it.

Cookies and tracking

We use cookies to keep you logged in, store your language preference, and remember which leagues you follow. These cookies expire when your session ends or after 90 days. We do not use third-party trackers or pixel tags. If you clear your browser cookies, you will need to log in again.

Your rights on kesawanbola

You have the right to request a copy of all personal data we hold about you, free of charge. You can also request that we delete your account and all associated records, with the exception of transaction logs we must keep for legal reasons. To exercise these rights, contact us via our in-app help centre or email support.

If you believe we have misused your data, you may lodge a complaint with our support team. We aim to respond to data requests within 30 days. During high-traffic periods (Idul Fitri, Idul Adha, or major sporting events like Piala Indonesia finals), responses may take slightly longer, but we will confirm receipt within 7 days.

Data retention

We keep your account data for as long as your kesawanbola account is active. Once you request deletion, we remove personal identifiers within 90 days, except for transaction records and payment history required by Indonesian banking and tax regulations. These are retained for seven years. Cookies and session logs are deleted after they expire.

Security and contact

Our kesawanbola servers use industry-standard encryption (TLS 1.3) for all data in transit. Access to your account is protected by a password and, where available, two-factor authentication. We monitor for unusual login patterns and will notify you if your account is accessed from an unexpected location.

If you have questions about this privacy policy or how we handle your data, contact our support team through the kesawanbola app or visit our help centre. We do not store passwords in plain text, and we do not ask for sensitive information via email or live chat — if someone claiming to represent kesawanbola requests your full card number or banking credentials outside our secure app, report it immediately.

This privacy policy may be updated periodically to reflect changes in our service or Indonesian data-protection regulations. We will notify you of material changes via email or an in-app notice. By using kesawanbola, you agree to the terms outlined here.